WordPress experts for
emergencies and maintenance.

And every build, migration, or custom job in between — handled by a senior engineer who answers you directly.

from$149/mo Care plans, month-to-month.Updates, backups, security, speed. See plans & pricing →

Site down or hacked right now?

from$490
Covers most emergencies

Hacked, white-screened, broken by an update, database damage, locked out, spam pages. If yours needs more than the starting fee, you see the number in writing first.

  • No fix, no fee. 30-day reinfection warranty.
  • Fee credited over your first 3 months if you join a care plan after.
We reply within 2 hours, 9am–5pm Pacific, every day.

What’s going on with your site?

Pick the one that sounds like you.

It’s down, hacked, or broken.

White screen, checkout dead, a Google warning, locked out of wp-admin — and every hour it stays that way costs you.

  • Back online — the cause found and fixed
  • Cleaned properly — malware out, the way in closed
  • In writing — what happened, what to do next
From $490, agreed in writing first. No fix, no fee.
Start emergency triage →

You want it to just keep working.

You’d rather run your business than babysit plugins. Right now, you only hear about the site when something’s wrong.

  • Updates that can’t surprise you — backed up first, rolled back if anything breaks
  • Backups, security, and speed handled — daily off-site backups, firewall, malware watch, Core Web Vitals
  • You hear from us when it matters — when something needs your decision
From $149/mo. Protected within two days, then looked after every day.
See plans & pricing

You need something built, fixed, or moved.

A store that misbehaves, a feature your plugins can’t do, a move to a better host, a redesign — or the plumbing behind the site that nobody understands.

  • One written scope, one fixed price — agreed before we start
  • Built the WordPress way — so the next update doesn’t undo it
  • Documented and handed over
Fixed quote within one business day. A care plan is never required.
Tell us what’s going on →

Left alone, small problems get big.

  • An update you skip.

    Hackers get in. They add spam, send visitors to scam sites, or steal card numbers.

    Safety fixes within 2 days. A firewall blocks attacks.

  • A hack no one spots.

    Weeks later, Google puts a red warning on your site. It can stay for days after the fix.

    A hack scan every day. We know on day one.

  • Your site goes down on a Saturday.

    A customer tells you on Monday. The weekend’s sales went to someone else.

    We check your site every minute.

  • Backups that stopped working.

    When you need one, there’s nothing to go back to.

    A backup every day, kept in a separate, safe place.

These all start small and quiet. That’s the cheapest time to stop them.

Care plans, priced up front.

Pick by what’s riding on the site. WordPress maintenance, in detail →

2 months free on annual

Essential

$149/mo
$124/mo

$1,490 billed yearly · 2 months free

Your site stays safe and quick — without you thinking about it.

For sites that represent the business — brochure sites, portfolios, blogs.

  • Updates every week, backed up first and fixed if they break
  • Security patches within 48 hours
  • Firewall, login protection, daily malware scan
  • Daily off-site backups, kept 30 days
  • Uptime monitoring, every minute
  • Caching kept working, speed checked monthly
  • Unlimited content edits, free — text, images, posts, pages
  • Email support, one-business-day reply
  • Hack cleanup from $490, credited toward Growth

Growth

Most popular
$349/mo
$291/mo

$3,490 billed yearly · 2 months free

Sales and leads keep coming — we catch problems before customers do.

For sites that bring in the business — stores, bookings, leads. When it stops, sales stop.

Everything in Essential 9 features
Plus:
  • Updates every day, tested on a copy of your site first
  • Hack cleanup included, no fee
  • Speed tune-up at onboarding
  • Core Web Vitals kept green, checkout included
  • Payments, shipping, CRM, and custom code kept working through updates
  • Backups every 6 hours
  • Two hours of design and dev work a month
  • Same-day replies

Premium

$749/mo
$624/mo

$7,490 billed yearly · 2 months free

Whatever breaks, whenever it breaks — handled, and already paid for.

For sites the business can’t run without — an hour down has a dollar figure.

Everything in Growth 17 features
Plus:
  • Priority support, any hour
  • All emergencies included, any cause
  • Five hours of design and dev work a month
  • Work starts within one business day
  • Your server or hosting stack managed, patched, monitored, and backed up
  • Test copy → live workflow
  • Multisite, headless, and heavy WooCommerce included

Each plan covers one site. Second and later sites: half price — whatever mix of plans they’re on. Doesn’t fit a card? A large network, unusual hosting, or a mix of sites with different needs → we scope it individually.

Tell us what’s going on
  • Month-to-month
  • Cancel any month
  • First month refundable
  • Emergency fee credited over your first 3 months
  • Paid once a year
  • Renews yearly unless cancelled
  • No refund after purchase
  • Emergency fee credited toward the plan

Six things you can check before you pay us anything.

No fix, no fee

If we can’t recover your site, you pay nothing.

emergencies

30-day reinfection warranty

Same infection comes back within 30 days — we clean it again, free.

emergencies

Hacked on our watch? Cleanup is on us

On our Growth and Premium plans, if the site is hacked while we look after it, the cleanup costs you nothing.

care plans

Month-to-month, cancel any month

No contract, no notice period. We’d rather earn every month than lock you in.

care plans

First month refundable

If the first month isn’t what you expected, we refund it and hand everything back.

care plans

Your site is always yours

The site, the database, and every login belong to you. Ask any time and we hand it all over.

always

How it works.

Four steps. The last one is a written summary like this one — you get it after every engagement.

Written summary

Example incident
  1. 01You tell us what’s going on
  2. 02An answer and a fixed quote within one business day
  3. 03We do the work
  4. 04You get it in writing — this summary

What happened

Someone got in through an outdated plugin and redirected checkout.

What we found

A hidden admin account and injected code.

What we changed

Removed both, updated the plugin, reset every password.

What we’d do next

Turn on two-step login for admins.

Your host, a typical maintenance service, or WP Pirates.

Your host’s support A typical maintenance service WP Pirates
Who answers A ticket queue and a script — hours to days. Whoever picks up the ticket — “24/7” on the page, “reasonable efforts” in the terms. A senior engineer who knows your site. 2-hour reply, 9am–5pm Pacific, every day.
Scope Server-level only — “your code is your problem.” Content edits and settings — custom code excluded. Your whole site, custom code included — your stack, our problem.
Updates Auto-updates that break themes silently. Tested on a copy of the site — top plan only. Backed up first on every plan, and tested on a copy on two of the three.
If it gets hacked “Restore a snapshot and good luck.” Cleanup only on the higher plans. On our Growth and Premium plans, the cleanup is on us.
Changes Not their problem. Edits in a queue, a two-day turnaround, custom code excluded. Unlimited content edits, free on every plan, plus design and dev hours on our Growth and Premium plans, custom code included.
Commitment Tied to their servers. Non-refundable, auto-renews. Month-to-month, first month refundable. Your site is always yours.
Andrew Ivanov, Founder & CTO
Andrew Ivanov
Founder & CTO
Portland, OR
I started WP Pirates because too many small businesses were getting burned by hosting companies that don’t actually fix problems and freelance dev shops that disappear when you need them. We run your WordPress site like it’s our own — because if it’s down, your business stops.
— Andrew Ivanov, Founder & CTO · Portland, OR

“Andrew is fantastic! He had a clear and effective plan to resolve our challenges promptly. His communication throughout the project was exceptional, and his expertise is truly amazing. We're confident we'll be working with Andrew for a long time to come.”

— Michael V.

If it runs on WordPress, we can help.

Everything outside a plan or an emergency is a project: one written scope, one fixed price. See what each one covers →

  • Your online store
  • Something made just for you
  • Moving to a better host
  • The plumbing behind the site
  • Layouts, themes, and page builders
  • A redesign, a rebuild, or a brand-new site
  • Members, courses, languages, and networks
  • Being found, and usable by everyone
  • Help for the people who run it

What a project usually looks like: most of what we quote is a few hours to a couple of weeks of work, and rebuilds run longer. Whatever it is, you get one written scope and one fixed price before anything starts.

Not on the list? Describe it in your own words. You’ll get a plain-English recommendation and a fixed quote within one business day.

Tell us what’s going on

Questions people ask before they write in.

How do we start?
Send your URL and what's bothering you. You'll get a concrete recommendation and a fixed quote within one business day — no call required.
Which plan is right for me?
Ask what's riding on the site. If it shows off your business — a brochure site, a portfolio, a blog — pick our Essential plan. If it brings in the business — a store, bookings, leads — pick Growth. If the business can't run without it, pick Premium. Tell us what the site does and we'll say which, in writing, within one business day.
Do you work on sites you didn't build?
Almost always — that's most of the work.
Do you only do maintenance and emergencies?
Far from it. Custom features, store fixes, moving hosts, servers and deployments, redesigns, and new sites are all fixed-quote projects — if it runs on WordPress, we can help.
How fast do you respond to emergencies?
New emergencies: we reply within 2 hours, 9am–5pm PT, 7 days a week — a senior engineer reads them, not an auto-responder. On our Growth and Premium plans, a hack on our watch is cleaned up for free; on Premium you have a direct line and we start at any hour.
Are plans month-to-month?
Yes. No annual lock-in, and the first month is refundable. We'd rather earn every month than lock you in.

Hand us the website.
Get back to the business.

Pick a plan, or tell us what’s going on. We reply within one business day with a recommendation and a fixed quote. No call required.

Site down right now? Start emergency triage →